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Comments (4 of 4)
Jump To Comment: 1 2 3 4In my experience it was a culture of individuals that had at various times headed up different sections of the organisation and effectively were answerable to no one,some of them had only worked on the ce scheme for only one year.
More than anything I found the experience disturbing, constantly being asked to give account of myself or actions while never having any answers to my questions returned.
When you have an individual who has never had to fight for their job,or show their metal,to be in situations where you had to prove yourself and stand up for your employees,you have an individual who has not had their attitude properly shaped,by their surrounding working enviornment..
I have had this experience with another member of staff in FAS.
The complaints procedure back then,was not as credible as it is now..And i suffered badly because of it.
To have your job description constantly expanded to fit the changing needs of the organisation. To be asked to do the work of others in another section while the full time staff sat and drank tea.
If this was witnessed in any other workplace you can be damn sure p45's would be at the ready!
fas was a hoot,used to spend all day getting stoned,walk off to the chipper wit 300 quid in my pocket,dem where teh days..lol
I had made a complaint to fas some years ago when i was on a ce scheme,i was given menial tasks not related to my job description,and was still expected to do them,not only that but their share of work also,there is a culture of unfairness in fas,but when i did make a complaint,at first my supervisor and employer(the FAS sponsor) obstructed my valid complaint,but when i got together a diary of every event that took place and brought it to the attention of senior fas staff.. it was given a fair hearing...
There is a complaints procedure,that must be followed,by anybody thinking of making a complaint no matter where they are in the fas structure.
ANY COMPLAINT CAN BE VERBAL OR WRITTEN.
Stage 1
Participants on FÁS Training Centre Courses
The complaint should be addressed to the instructor, tutor or facilitator. If the complaint remains unresolved it should be referred to the FÁS Training Centre Manager.
Participants on FÁS Employment Programmes
For those engaged on employment programmes (Community Employment, Job Initiative, etc.) the complaint should be addressed to the immediate supervisor. If the complaint remains unresolved, it should be referred to the programme sponsor (the employer). If the complaint continues to be unresolved it should be referred to the FÁS Community Employment Officer responsible for the project.
Other Members of the public
If a member of the public wishes to raise a complaint, they should address the complaint to the specific department manager.
Stage 2
If having progressed through the 1st stage, the complaint remains unresolved, the client should refer the matter to:
FÁS Client Services Coordinator
c/o Legal Services
FÁS Head Office
27-33 Upper Baggot Street
Dublin 4
work Tel.: +353 (0)1 607 0500
work fax Fax: +353 (0)1 607 0600
Stage 3
In the event that the complaint cannot be resolved, clients may, independently of FÁS, refer the complaint for consideration, by writing to:
FÁS Client Services Commissioner
P.O. Box No. 5656
27-33 Upper Baggot Street
Dublin 4
The service provided by the FÁS Client Services Commissioner is an independent, free and confidential way of settling unresolved complaints between FÁS and its clients.
A leaflet, outlining the provisions of the FÁS Client Services Commissioner scheme and the Commissioners `Terms of Reference' is available on Email request.
IF FOR SOME REASON THAT DOESNT WORK CONTACT SIPTU OR LOOK UP WORKERS RIGHTS IN IRELAND THERE ARE A LOT OF DIFFERENT ORGAINSATIONS OUT THERE.
CONTACT YOUR LOCAL NEWS PAPER ABOUT HOW FAS NEVER DEALT WITH YOUR COMPLAINT MINUS THE WORKPLACE DETAILS AS IT COULD BE SLANDER IF YOU DO NOT HAVE EYE WITNESSES OR EVIDENCE.REMEMBER STICK TO THE FACTS NOT WHAT THE WEATHER WAS LIKE ..ETC
Nepotism in organisations like this are rife,you dont need any training to become a fas worker,or supervisor,which is why many people on different FAS workplace schemes have shared experiences..
Anybody thinking of doing a CE scheme,could potentially ruin their chances of getting a job,if your employer bad mouths you(like mine did).
There is no code of conduct adhered to in many of these schemes,the full time fas staff just run amok..
For example: a fas scheme run in an isolated country area,or even in a town or city,is not regulary reviewed by the fas sponsor of the program or outside fas officials or an independant agency..
Too much authority is given to the supervisor of the scheme,who in some instances is barely fresh from 'ce work training',which could literally mean ANYTHING.
If anything does go wrong you can be rest assured FAS will point the finger at the supervisor or immediate line manager..
A supervisor can have his/her office miles away from the fas main offices,and people from the fas main offices overseeing the scheme are never there to see what is going on a day to day basis..Which is a recipie for a disasterous occurance..